STANDARD DEVIATIONS PODCAST: Jane Adshead Grant – Becoming a Better Listener


This week on the Standard Deviations podcast, Dr. Daniel Crosby is joined by Jane Adshead Grant.

Jane is passionate about contributing to the world of work and community through listening generatively to ignite the independent thinking in others. She encourages others to see what is possible rather than what is probable in seeking to achieve their aspirations. Jane’s work has been transformed by her learning and application of the principles of the Time to Think approach in her leadership and coaching. She works with Executives from Associate to the Boardroom, both individuals and teams. Her clients often arrive with dilemmas, insolvable challenges, and no time to think. They leave with new insights, a way forward and feeling inspired to act.

Jane is an ambassador for Truly Human Leadership and believes that the Thinking Environment is one of the most dignifying ways of being with another. Jane is described by others as being dedicated to her profession and committed to her purpose in creating environments where everybody matters. Jane has a post graduate diploma in psychological coaching and is a Master Certified Coach with the ICF. She has 30 years’ experience in professional and financial services in people focused roles.

Tune in to hear:

  • What life experiences put Jane on a path to become a listening coach?
  • What is generative listening and how does it differ from other forms of listening?
  • In what ways did becoming familiar with generative listening transform Jane’s life?
  • What does Jane mean when she says “listening to ignite thinking in others?”
  • What role does empathy play in the process of being a generative listener?
  • What are the five levels of listening that Jane delineates?
  • How should responses be crafted to encourage or deepen generative listening?
  • What does Jane’s mnemonic “EARS” stand for?
  • Why do speaking skills get so much attention, in books and coaching, while listening often goes ignored?
  • Some tips on how to listen to those who you don’t necessarily share values with.
  • How can we be better about remembering names after meeting others?
  • How might we carve out more time to just think deeply in our work lives?

Compliance Code: 0623-OAS-3/11/2024


Educated at Brigham Young and Emory Universities, Dr. Daniel Crosby, the personality behind STANDARD DEVIATIONS podcast, is a psychologist and behavioral finance expert who helps organizations understand the intersection of mind and markets.

Dr. Crosby’s first book, Personal Benchmark: Integrating Behavioral Finance and Investment Management, was a New York Times bestseller. His second book, The Laws of Wealth, was named the best investment book of 2017 by the Axiom Business Book Awards and has been translated into Japanese, Chinese, Vietnamese and German. His latest work, The Behavioral Investor, is an in-depth look at how sociology, psychology and neurology all impact investment decision-making.