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BACK OFFICE HEROES: The First Step in the Financial Planning Process is Client Data...

Onboarding new clients is a notoriously onerous and time-consuming process for financial advisors, but it’s necessary for a successful relationship.

BACK OFFICE HEROES: The Value of a Niche for a Successful Advisory Practice

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The reason a niche is important is because the wealth management industry has a real problem with standing out from the crowd. Having a nice helps advisors differentiate themselves from their peers.

BACK OFFICE HEROES: Why Firms Should Prioritize Compliance

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A damaged reputation leads clients to withdraw funds and scares away investors, according to Michael Pinsker, which can lead even a highly successful firm to spiral towards an ignoble end

BACK OFFICE HEROES: Why Financial Advisors Matter More During Recessions

Rumbles of recession can spark fear for both investors and customers alike. Not knowing which way economic winds may blow can lead to client hesitation when it comes to making strategic financial investments.

BACK OFFICE HEROES: The Fundamentals of Client Data Gathering

The major case for going digital when it comes to client data gathering is that clients believe advisors aren’t digital enough. After all, most advisors are still working with outdated technology systems or even spreadsheets.

BACK OFFICE HEROES: Celebrating the 2023 Winners

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A back office hero is someone who ensures the behind-the-scenes work is taken care of in a wealth management firm so others can devote more of their focus to helping clients, said Ryan George, CMO at Docupace.

BACK OFFICE HEROES: Meeting Client Expectations in the Age of Evolving Trust

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When an advisor talks estate planning and recommends a product or account structure to solve a client’s problem, the client will now go back and validate what they’ve heard.

BACK OFFICE HEROES: Wealth Management Operational Metrics that Matter

In the financial services industry, numbers are everything. Successful firms and RIAs are always working to achieve operational excellence. But how do you know when you’ve reached it?

BACK OFFICE HEROES: The Most Effective Path to Lead Generation

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Wealth management firms have a hard time growing without finding some mechanism to find the clients that they want to serve—a process called lead generation.

BACK OFFICE HEROES: Is It Too Late to Start a Digital Transformation?

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Most companies and financial advisors realize the benefits of updating and transitioning to digital solutions, but a total transformation can seem daunting.